Frequently Asked Questions

1. What makes PurePeptide's peptides different?

Our strength lies in transparency and quality control. Each product is lyophilized for a longer shelf life and has undergone HPLC and LC-MS analysis, guaranteeing a purity of over 98%. Tests are performed by a Bulgarian laboratory. Certificates are uploaded to the product pages for direct access.

2. How do I choose the right peptide?

In the product descriptions, you will find detailed information about each molecule. This will help you determine which peptide is most suitable for your research goals. If you are still unsure, you can write to us - our team will guide you.

3. How long does delivery take?

We work with courier partners who guarantee fast delivery. Shipments within Bulgaria usually arrive within 1-3 business days.

4. Do you offer consultations?

Yes, if needed, we will assist you with information about the specifics of the products. You can contact us by email, through the contact form, or via our social media channels.

5. What payment methods do you support?

The most convenient option for Bulgaria is cash on delivery - you pay directly upon receipt of the order.

6. How can I track my shipment?

For orders within Bulgaria, you will receive an SMS when your purchase arrives at your chosen Econt office.

For international orders, you will receive an email with a tracking number, which you can use to track your purchase.

7. What should I do if I have a problem with my order?

Contact us by phone or Viber. We will review the case and assist you as quickly as possible. We value you as customers and will help you in every way!

8. Can peptides be combined?

In some research projects, combining is a practice. PurePeptide offers a wide range of peptides that can be used individually or together according to the needs of the study.

9. Are there age restrictions?

Yes. Our products are only available to individuals over 18 years of age.

10. What is the best way to store peptides?

We recommend storing them in a refrigerator at 2–8°C if you intend to store them in lyophilized form for longer than a few weeks. This extends their stability and preserves product purity. After reconstitution, their shelf life is limited, and we recommend use within 4 weeks when stored in the refrigerator.

11. What range of peptides do you offer?

Our portfolio includes a variety of molecules used in laboratory and research projects – from metabolic and regenerative peptides to those subject to innovative scientific developments.